STORE POLICY
Customer Care
Welcome to Toddler Pot Pie! We’re dedicated to providing you with the best shopping experience possible. Your satisfaction is our top priority, and we’re here to help you with any questions or concerns. We carefully select our products to ensure safety, quality, and fun. If you have any feedback or suggestions, we’d love to hear from you! Our customer care team is available Mon-Fri from 8 am to 5 pm Pacific time and we aim to respond to all inquiries within 24 hours.
Privacy & Safety
At Toddler Pot Pie, we are committed to protecting your privacy and ensuring a safe shopping experience for you and your family. Here’s how we safeguard your information and maintain a secure environment:
Information Collection
We collect personal information, such as your name, email address, shipping address, and payment details, only when you place an order or sign up for our newsletter. This information helps us process your orders efficiently and keep you informed about your purchases.
Data Protection
We implement a variety of security measures to protect your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive data during transmission. We also store your information in a secure environment, with access limited to authorized personnel only.
Use of Information
Your information is used solely for processing orders, improving our services, and communicating with you about your purchases. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except to provide products or services you have requested.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our site and enable us to remember your preferences. You can choose to accept or decline cookies through your browser settings.
Children's Privacy
We are dedicated to ensuring the safety of children online. Our products are intended for children ages NB to 12 years old, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights or have any concerns regarding your privacy, please contact us at support@toddlerpotpie.com
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information.
Thank you for choosing Toddler Pot Pie! We are committed to providing you with a safe and enjoyable shopping experience.